In case you want a refund, you can return the product to us within 14 calendar days from its initial receipt by you. We will refund your money depending on the payment method you have chosen during your order.

The return of products is free of charge provided that due to an error on our part. In any other case, the cost of returning the product to us is borne by you.

The refund policy does not apply to products on offer or discount or gift cards. All returns must be made by courier companies and delivered to our store Elassonos 27, t.k. 38334, Volos. We reserve the right to refuse returns sent by post.

The product is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you on the value of the goods. We will accept the return only if there is no damage or wear and if the product is accompanied by the receipt / purchase invoice and if the packaging is in very good condition (not torn, not crumpled).

All goods are thoroughly examined upon their return to us.

If a product is returned in improper condition, it will not be accepted.

Make sure the products are properly packaged and will not be damaged during shipment.

We recommend that you keep the shipping / courier receipt until the return process is complete and receive an email from us stating that we have received your return shipment.